TapsRate
Feedback Management Software
Happy customers stay quiet.
Unhappy ones shout.
Unhappy ones shout.
Capture happy feedback with tap-simple surveys. Publish AI-powered 5-star reviews where they matter most in 10 seconds.
3.4 → 3.4
+0 reviews
Revenue +0%
3.4 → 3.4
+0 reviews
Revenue +0%
3.4 → 3.4
+0 reviews
Revenue +0%
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TapsRate got our Google rating from 3.8 to 4.6 in just 2 months with real customer reviews.
Anna Maria LionCEO at Beauty Salon
Effortless Review Collection
That Boosts Your Revenue
That Boosts Your Revenue
Turn feedback into high-qualiry reviews with simple tap-surveys
Invite
Survey
Review
+5–9%
+1 Star = +5–9% Revenue Boost
A Harvard Business School study found that increasing a business’s Yelp rating by one star leads to a 5–9% increase in revenue.
93%
Consumers Read Reviews
Research shows consumers check online reviews before making a purchase decision, making reputation a critical factor for success.
49%
Buyers Trust Reviews
According to BrightLocal, nearly half of consumers trust online reviews as much as recommendations from friends or family.
See the difference TapsRate makes
From missed opportunities to a thriving online reputation
—here's how your business transforms.
—here's how your business transforms.
Without TapsRate
You rarely get online reviews, even from happy customers
You don't know what your customers really think
Feedback forms are long, boring, and get ignored
Every review requires effort—from you and your customers
With TapsRate
Get more high-quality reviews, automatically
Turn feedback into public trust and visibility
Collect input in seconds with no typing required
Route negative feedback to your team, not the internet
Build a strong reputation without chasing people
TapsRate turns feedback
into real-world results
into real-world results
Collect glowing reviews without lifting a finger —
TapsRate handles it all.
TapsRate handles it all.
01
Set Up Survey Questions
Create valuable questions to simplify your customer’s survey experience. Collect feedback easily using intuitive tap inputs.
Stars
Yes/No
Badge Multiselect
02
Share Survey with Your Customers
Distribute your survey instantly via link, QR code, or email. Reach your audience wherever they are, on any device.
Email
QR Code
Embed
SMS
Public Link
03
Handle Negative Feedback
Privately address concerns by routing negative feedback directly to your team. Resolve issues before they impact your public reputation.
Main experience control
Custom negative value indicator
04
Prompt to Share Public Reviews
Encourage happy customers to leave public reviews on platforms like Google or Yelp. Boost your reputation with authentic, positive feedback.
Custom AI Reviews
Custom Link platform
Built to work with any platform where customers share
public reviews
public reviews
Frequently Asked Questions
Are AI-generated reviews even allowed?
Yes. TapsRate creates reviews based on real customer feedback—it just helps them say it better.
Are the reviews from real customers?
Absolutely. Every review starts with a real customer’s answers in the survey.
What happens with negative feedback?
It stays private and goes straight to your team for action—never published online.
Do customers need to write anything?
No. They just tap through quick questions; TapsRate does the rest.
Which platforms does TapsRate work with?
Google, Trustpilot, Yelp, and any public review platform your customers use.